Frequently Asked Questions

Bits4Bikes has evolved into MotoFusion! While our name has changed to better reflect our expansive inventory and vision, our commitment to the riding community remains stronger than ever.

Yes! We carry parts and accessories for a wide variety of motorcycles, including sportbikes, cruisers, dirt bikes, and adventure motorcycles from all major manufacturers. Use our easy search tool to find parts that fit your bike.

You can reach our dedicated support team via our Contact Us page or by email at contact@motofusion.co.nz. We aim to respond to all inquiries within 24 hours.

We currently only ship within New Zealand. We do not offer international shipping at this time. We do however have a sister-site, MotoFusion Australia, for all you Aussies!

Orders placed before 2pm are typically dispatched the same day, but please allow 1-2 days for dispatch. Once dispatched, standard shipping typically takes 1-3 days, expect an additional 1-2 days for South Island deliveries. Rural addresses expect 3-10 business days.

We offer FREE shipping on all non-bulky orders of $199 and over! For non-bulky orders under $199, there is a flat rate of $12.50. Please note that bulky items incur a $30.00 flat rate and are excluded from free shipping offers.

We want you to be completely satisfied with your purchase. If you need to return an item, you can initiate a return within 45 days of delivery by contacting us. Items must be 
unused, unwashed, original undamaged packaging. Please note that Closeout products and Gift Cards are non-refundable.

Refunds exclude shipping charges; the customer pays return shipping unless the item is faulty or incorrect; no exchanges; proof of purchase needed.

Once we receive and inspect your returned item, we will process your refund within 5-10 business days. The funds will be credited back to your original payment method. Please note that it may take some additional time for your bank or credit card company to post the refund.

In many cases, installing high-quality aftermarket parts will not void your motorcycle's warranty, provided they are installed correctly. However, we always recommend checking with the manufacturer or dealer if you have specific concerns regarding warranty coverage.

If a product is temporarily out of stock, you can sign up for email notifications on the product page to be alerted the moment it becomes available again.